Operations Controller/ Flight Dispatcher

Mar. 11, 2017

As a Flight Dispatcher/ Operations Controller, your role is to oversee the setup, flight watch and safe completion of the companies flying programme. To do this you will oversee the work of the Flight Coordinator when on shift, ensuring all operations tasks are fulfilled and that the AOC and company procedures are adhered to. This will require effective communication with both internal and external clients.

Job location: Cambridge, UK
Contract type: -
Closing date: 30. Apr. 2017
Salary: -
Starting date:

Duties & Responsibilities:
  • Flight monitoring to include tactical control of ATC flight plans; CFMU slot monitoring and gathering movements into the operational system
  • Monitoring the Operations inbox
  • Maintaining watch of worldwide traffic flow and planning accordingly
  • To oversee the flying programme operation both tactically and strategically throughout the shift period
  • Controlling live workflow in terms of urgency, severity and other factors and utilising resources available to maximum effect
  • Oversight and responsibility of subordinates including flight coordinators and more junior dispatchers and ensure completion and quality
  • Setting up all services for new flights
  • Crew Scheduling and Safeguarding compliance with stipulated rules of various AOC’s
  • Weather monitoring, using METAR and TAF to ensure weather above minima
  • Global IFR/VFR, short range and ultra-long rage EROPS / ETOPS flight planning in compliance with multiple worldwide AOC’s, flight safety and flight planning laws
  • Reading FIR/Enroute and Station Notams in the preparation and final dispatch stage of flight planning and acting accordingly should they affect Liaising externally with Owners, personal aids, Points of Contact, National Aviation Authorities – Globally and worldwide, VIP Service agents and security teams.
  • Prepare and deliver a handover to the oncoming shift providing relevant background information to enhance understanding, highlighting items for immediate action and tasks for completion over the next shift period
  • Breadth of experience of working in a Dispatch department.
  • Complete knowledge of regulations and requirements.
  • A highly process driven approach to problem solving.
  • Excellent interpersonal skills.
  • Proven record as a ‘Team Player’.
  • Willingness to work to objectives set by the Head of Dispatch particularly with regard to compliance with the approved Fight Dispatch Manual. 
Additional info:

Contact: If you are interested in applying for this role, please send your CV to deborah.Brennan@execujet.eu