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HELP

1. What offers Aerozentrum portal?

Aerozentrum is a new wide classified medium specialized on aviation segment. You can advertise your aircraft, helicopter, or spare parts and reach customers in Germany, Austria, Switzerland and other countries. You can also promote your business by registering your company on the portal. It will be listed among PROFESSIONALS for better search results.

2. How to register?

Please go to REGISTER and choose the type of registration. You can register as PRIVATE USER or as COMPANY (PROFESSIONAL).

3. How to post new advertisement?

New advertisement you can add if you click on NEW OFFER. You will be asked to Log in or Register if you are a new user. Please fulfill what you advertise. You can confirm your advertisement by clicking on SAVE button.

4. How to TOP existing advertisement?

If you would like to move your existing advertisement that can be few days or weeks old on the TOP please use this service. To be on top you are increasing the chances that more people will see the advertisement. First TOP moves your advertisement 7 days forward into the future from current date. Any other TOP moves your advertisement +7 more days. Click on MY OFFER. Here you can see your actual advertisements. Every advertisement has the possibility to TOP, EDIT, RENEW, and DELETE. Please click on TOP. (NOTE: this is paid premium service.) You will see the description of the service. You can activate this service if you click on PAY BY MOBILE. You will see pop up window with the prices 1x TOP for 1.99 EUR (Germany), 2.00 EUR (Austria), 3.00 CHF (Switzerland). Please insert your mobile phone number. Confirm your purchase by sending SMS. The cost for this purchase will be add to your mobile phone invoice or deducted from prepaid credit on your mobile phone.

5. How to change exiting advertisement?

To change an existing advertisement, first you have to Log in. Then click on MY OFFER. Here you will see all your posted advertisements. Every advertisement has a possibility to TOP, EDIT, RENEW, a DELETE. Please click on EDIT. Here you can make your changes. When done please click on SAVE button.

6. How to RENEW existing advertisement?

If you would like to renew your existing advertisement please use the RENEW service. No matter how old your advertisement is if you click on RENEW it will always be moved to current date. Click on MY OFFER. Here you can see your actual advertisements. Every advertisement has the possibility to TOP, EDIT, RENEW, and DELETE. Please click on RENEW. (NOTE: this is paid premium service.) You will see the description of the service. You can activate this service if you click on PAY BY MOBILE. You will see pop up window with the prices 1x RENEW for 1.99 EUR (Germany), 2.00 EUR (Austria), 3.00 CHF (Switzerland). Please insert your mobile phone number. Confirm your purchase by sending SMS. The cost for this purchase will be add to your mobile phone invoice or deducted from prepaid credit on your mobile phone.

7. How to RENEW company’s profile (PROFESSIONAL)?

If you would like to RENEW your existing PROFESSIONAL profile please LOG IN. Then click on the RENEW PROFILE button. (NOTE: this is paid premium service.) You will see the description of the service. You can activate this service if you click on PAY BY MOBILE. You will see pop up window with the prices 1x RENEW for 1.99 EUR (Germany), 2.00 EUR (Austria), 3.00 CHF (Switzerland). Please insert your mobile phone number. Confirm your purchase by sending SMS. The cost for this purchase will be add to your mobile phone invoice or deducted from prepaid credit on your mobile phone.

8. How to delete exiting advertisement?

To delete an existing advertisement, first you have to Log in. Then click on MY OFFER. Here you will see all your posted advertisements. Every advertisement has a possibility to TOP, EDIT, RENEW, and DELETE. Please click on DELETE. You will be asked to confirm you intention to delete the advertisement. When confirmed, it will be deleted. You will no longer be able to see your advertisement. We believe that you were successful and you have sold your item. We are happy that we could help.

9. What to do if I forgot my password?

If you forgot your password, go to Log in section. Then click on Forgot password. You will be asked to enter your E-mail address. Please check your E-mail with reset instructions.

10. Which advertisements are not allowed?

All advertisements that violate the law, ethical principle or have sexual content are not allowed. We reserve the right not to publish those advertisements. If you would like to promote your business please see INFO – BANNERS.

11. How many pictures can you add?

There is no limit for the number of images per advertisement. Please make sure that the format of your pictures is one of the following: jpg, jpeg, gif, png.

12. How many advertisements can I place?

Private user can insert up to 10 advertisements. PROFESSIONAL can insert up to 50 advertisements.

13. How long advertisements stay in database?

The advertisements stay in database for the period of 7 months. The user will receive an E-mail (seven days, and one day before the expiration) to renew his advertisement for another 7 months (paid service by mobile). If the advertisement is not renewed, it will be deleted.

14. How long is the company’s (PROFESSIONAL) profile active?

The company’s (PROFESSIONAL) profile starts with 2 months free trial after the registration. The PRO will receive an E-mail (seven days, and one day before the expiration) to renew his profile for another 2 months (paid service by mobile). If the profile is not RENEWed is not deleted, but it is not visible. The company can decide to RENEW the profile anytime and after RENEWing it becomes visible again for the 2 months period.

15. Whom to contact if I need more help?

If you need more help please contact us via CONTACT form.